Digital delivery

Paid access is due upon successful payment confirmation and completion of any necessary account registration. It is activated electronically for the account associated with your purchase. A payment awaiting confirmation is not yet a successfully completed payment.

A trial, when expressly offered, begins at the activation point stated in the offer. Access continues for the subscription period or other duration shown when ordering. Scheduled activities are delivered according to the schedule you set and the applicable feature description.

Delivery method

Electronic access through your Onegin account

Transport company / courier

Not applicable — no physical shipments

Shipping and handling fees

None

Return shipping fees

None — no physical returns

Your internet or mobile data provider may charge for connectivity. These are not Onegin delivery charges.

You need an internet connection and a compatible browser or supported app. Some features require a registered account, microphone permission or an authorised third-party connection. Review the features and usage allowances in your selected plan before buying.

Sign in with the account used for the purchase. If the payment is confirmed but access is still missing, contact service@nextmba.com with your account email, payment date and order reference where available. For an App Store purchase, you can also use Restore purchases in the app.

Do not pay again simply to resolve an activation problem. We will investigate missing access. Your rights where the service is not supplied remain unaffected; see Cancellations & refunds.